GTG is a leading training provider with facilities in Glasgow, Edinburgh and West Midlands, GTG is hugely accessible and offers a large and varied portfolio of apprenticeship programmes accommodating a range of occupations including automotive, logistics and business skills. All of our apprenticeships are classed as full-time employment so you will be earning a wage whilst gaining a qualification.
This qualification will give you formal recognition of your performance in the workplace and assesses the knowledge and understanding of the key areas of customer service. A competency based programme, it has been designed to reflect the most up to date theory on customer service. On completion of the apprenticeship you will gain an SVQ Level 3 in Customer Service.
You must have or expect to gain Standard Grade English, Maths, and an Admin or Computer Studies subject, at Credit or General Level or National 4 or above, Intermediates are also accepted. It is essential that you are literate, numerate, reliable and keen to learn.