Customer Service Apprentice
GTG is a leading training provider with facilities in Glasgow, Edinburgh and West Midlands, GTG is hugely accessible and offers a large and varied portfolio of apprenticeship programmes accommodating a range of occupations including automotive, logistics and business skills. All of our apprenticeships are classed as full-time employment so you will be earning a wage whilst gaining a qualification.
This qualification will give you formal recognition of your performance in the workplace and assesses the knowledge and understanding of the key areas of customer service. A competency-based programme, it has been designed to reflect the most up to date theory on customer service.
You must have or expect to gain GCSE English, Maths, and either an Admin or Computer Studies subject, grade A-C/4-7 or the accredited equivalent. It is essential that you are literate, numerate, reliable and keen to learn.
You will train through GTG to VCQ Level 2 in Customer Service.
Hours of Work
Monday to Friday